How to end a coaching conversation so your team takes action
The best way to learn how to coach is to see coaching in action.
Below I’ve linked to a demonstration of me using the Coaching Two-Step with a client of mine on youtube.
What is the Coaching Two Step®?
When a team member comes to you for help, start by giving them your full attention. Listen with curiosity, not solutions. Then pick one of two responses:
- Ask them to “tell me more”, or
- Summarise what you’ve just heard.
That’s it. Then go quiet and listen again. Repeat the step when they finish. It’s a simple rhythm that helps your team think out loud, uncover their own answers, and stops you from jumping in too soon.
Think Like A Coach: Coaching Two Step Demo
After you’ve watched the video I’d love to know what you noticed and what you want to try in your next conversation.
I promise I answer every email.
Talk soon
Jude Sclater
PS1: Want to dive deeper into the Coaching Two-Step™? You’ll find the full approach, real examples, and practical tools in my book Think Like A Coach.
