Three simple coaching techniques you can use right now – and a rant
So it’s great that companies see the value in investing in developing coaching skills for their managers.
When that investment is spent on a half to full day training, where staff are sheep dipped through hours of models and basic discussions, culminating in a coaching trio where each participant only gets 20 minutes of practice.
IT’S A COLOSSAL WASTE OF TIME AND MONEY!
Learning a skill like coaching is like going to the gym. Sure after a tour you have an idea of what to do, after one session you’ve used some muscles but to really get stronger you need to be going consistently. You don’t go from weakling to body builder in one session.
And coaching is a high risk skill to start experimenting with.
By it’s nature a coaching conversation is a very different conversation than one you might be having with your team at the moment. Even the most open leader doesn’t want to look like a fool in front of their team by inexpertly trying something new or worst yet being labeled as having just been on a course!
I could go on, but I think you get my point.
Instead if you want to develop a coaching culture within your organisation start with something simple that people can experiment with in a low risk way right now.
Shut the laptop lid
Put your phone away
Look directly at the person speaking
Give them all your attention, listening with respect, interest and fascination
Let thoughts, ideas, suggestions, opinions, questions, judgements leave your mind as easily as they enter
Do not interrupt
Tell me more…
My thinking for this piece was inspired by a Lunch ‘n Learn session I ran for Sysdoc on coaching skills and draws on the thinking of Nancy Kline and the Thinking Environment and this article from Ozan Varol for the Next Big Idea Club.
Get in touch if you’d like me to run a workshop for your organisation or network.